Shipping

EUROPE ORDERS

From our European Distribution center, we currently ship to:

  • United Kingdom*
  • Austria
  • Belgium
  • Cyprus* (Greek Cypriot Area only)
  • Estonia
  • Finland*
  • France
  • Germany
  • Greece
  • Ireland
  • Italy
  • Latvia
  • Lithuania
  • Luxembourg
  • Malta
  • Netherlands
  • Poland
  • Portugal
  • Slovakia
  • Slovenia
  • Spain*

*Excluded Areas

  • Cyprus : Greek Cypriot Area only

  • Finland : Aland Islands

  • Spain: Canary Islands, Plazas Mayores, Plazas Menores

  • United Kingdom : The Channel Islands, Gibraltar

SHIPPING OPTIONS

Options Estimated Shipping Time Order Under £25 / 30€ Order Over £25 / 30€
Standard Delivery 3-5 Days £5.95 / 5,95€ Free
Expedited Delivery 2-3 Days £10.95 / 12,00€ £10.95 / 12,00€

Please note that there are a few restricted products, and select locations may receive shipments with a slight delay.

ORDER DISPATCH

Upon shipment, you will receive an email with your tracking information and estimated delivery date. Please allow additional processing and delivery time during holiday periods.

SHIPPING PARTNERS

Depending on your location, you will be delivered by one of our below shipping partners.

UPS Delivery

To make it easier for you to receive your package, UPS will often deliver your package, to an available UPS Access Point near you, if the first attempt to your shipping address was unsuccessful. Access Points are business locations near your shipping address where the package will be held securely over seven days, until you are able to pick it up at your convenience. If the package is not picked up within 7 days, the package will be returned to our facility and a refund will be issued.

DPD Delivery

DPD will make 1 delivery attempt to your delivery address. If unsuccessful, your package will be delivered to a collection point. Your package will be stored there for 7 days. If the package is not picked up your package will be returned to our facility and a refund will be issued. DPD offers Predict where you have the possibility to reroute to a collection point, to a neighbor or ask for a later delivery.

RETURNS

We want you to be totally satisfied with your order; however we understand if a product doesn't work out and want to make the return as painless as possible. If you wish to return a product, please do so within 30 days from the ship date for a refund on the purchase price, minus shipping, handling and other charges. Refunds will be credited to the original credit card used for payment.

To get more information on returns, please click here.

TRACK YOUR ORDER

You can check your order by logging in into your account or enter your order number, email and postal code. To track your order, please click here.

TAXES & DUTIES

Sales tax and duties should appear as VAT and are included by default in Europe.