From our European Distribution center, we currently ship to:
- United Kingdom*
- Cyprus* (Greek Cypriot Area only)
|Options||Estimated Shipping Time||Order Under £25 / 30€||Order Over £25 / 30€|
|Standard Delivery||3-5 Days||£5.95 / 5,95€||Free|
|Expedited Delivery||2-3 Days||£10.95 / 12,00€||£10.95 / 12,00€|
For Malta and Cyprus*, only express shipping via DHL for £10.95 / 12€ is available.
Please note that there are a few restricted products, and select locations may receive shipments with a slight delay.
Most orders ship within two business days.
Upon shipment, you will receive an email with your tracking information and estimated delivery date.
Depending on your location, you will be delivered by one of our below shipping partners.
To make it easier for you to receive your package, UPS will often deliver your package, to an available UPS Access Point near you, if the first attempt to your shipping address was unsuccessful. Access Points are business locations near your shipping address where the package will be held securely over seven days, until you are able to pick it up at your convenience. If the package is not picked up within 7 days, the package will be returned to our facility and a refund will be issued.
DHL will make 2 delivery attempts to your delivery address. If unsuccessful, your package will be delivered to a DHL service point. Your package will be stored there for 10 days. If the package is not picked up within 10 days, your package will be returned to our facility and a refund will be issued.
Cyprus : Greek Cypriot Area only
Finland : Aland Islands
Spain: Canary Islands, Plazas Mayores, Plazas Menores
United Kingdom : The Channel Islands, Gibraltar
*Temporary restrictions regarding delivery will apply to some countries. If your order cannot be delivered successfully, it will be returned to our facility and a refund will be processed once received. Please feel free to reach out to our customer care team for any order assistance by clicking here.
We want you to be totally satisfied with your order; however we understand if a product doesn't work out and want to make the return as painless as possible. If you wish to return a product, please do so within 30 days from the ship date for a refund on the purchase price, minus shipping, handling and other charges. Refunds will be credited to the original credit card used for payment.
To get more information on returns, please click here.
TRACK YOUR ORDER
You can check your order by logging in into your account or enter your order number, email and postal code. To track your order, please click here.
TAXES & DUTIES
Sales tax and duties should appear as VAT and are included by default in Europe.